All our vehicles are delivered brand new and include the manufacturer's warranty. If, in the unlikely event, your vehicle experiences problems or breaks down, within the warranty period, then you can rest assured that the manufacturer will repair your vehicle and get it back to you with no cost to yourself.
There are exclusions to every warranty, so we strongly advise you to read your own manufacturer's warranty very closely.
What is a warranty?
A warranty is a guarantee, by the manufacturer, that the vehicle you purchased will be fit for purpose for a set amount of time. Most warranties last for the first 3 years or 100000 miles, whichever comes first. However, there are manufacturers that guarantee their vehicles for longer; Kia, for example, offer a 7-year warranty on all their vehicles.
What should you do if your vehicle breaks down within the warranty period?
If, in the unfortunate event, your vehicle breaks down within the warranty period, then you will be happy to know that most Manufacturer's have break down cover included within their Warranties. Break down cover under warranty will vary from Manufacturer, some only provide one year break down cover and others provide break down cover for the full length of the warranty period, but the cover usually starts from the date of first registration.
When you received your vehicle you will have been supplied a number to call in the event of a break down, these can be found either on the dash, in the Manufacturer's handbook or in the glove compartment. It is important that you call this number first. If you cannot find this number please call one of our team on 0800 525 209 and we will be happy to point you in the right direction.
Once the maintenance team have been notified they will arrange for your vehicle to be collected, fixed and returned at no extra cost - providing your vehicle is under warranty and no exclusions apply.
There are exclusions to every manufacturer's warranty, these mainly include consumable goods, such as tyres or AdBlue, damage to the vehicle and unauthorised work carried out to the vehicle. Every warranty is different so we advise that you read your warranty very carefully before having any work carried out.
What to do if you break down outside of your warranty period.
If the worst should happen, and your vehicle breaks down outside of your warranty period, then the responsibility falls to you. You will have to arrange your own breakdown cover and pay for any repairs to get your vehicle back on the road.
As most leasing contracts only last for 2 to 3 years (as with many manufacturer’s warranties) this problem very rarely arises. However, if you choose a contract term longer than 3 years then you will be happy to know that most manufacturer’s offer an extended warranty at an extra price. To receive your extended warranty quote or for more information, please speak to one of our sales team on 0800 525 209