Applied Leasing Ltd is authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 689942. We are permitted to act as a Credit Broker.
You may check this information on the FCA’s Register by visiting www.fca.org.uk/register or by contacting them on 0800 111 6768 (Freephone) or 0300 500 8082 from the UK, or +44 207 066 1000 from abroad.
Some of the services that we provide are not regulated by the Financial Conduct Authority. You will be advised in advance of any such proposal or service.
About Our Service
We recognise it is important for customers to be able to shop around for credit and alternative sources of credit
What we will do.
Are we linked in any way to our panel of lenders?
We will quote figures based on our funders cost of funds. The funder has the right to change or decline these quotes on receipt of the full proposal.
Our Remuneration: We do not charge to arrange a loan and/or your credit application. We charge a Service Fee of £360.00 INC VAT to source, order and arrange delivery of your vehicle, this is chargeable once a credit line has been successful. Our Service Fee is not regulated by the Financial Conduct Authority. Your rights to cancel our services will be advised in advance of any such proposal or service. We will also be remunerated by way of an introductory payment payable by the funder. You are entitled, at any time, to request information regarding any payment which we may have received as a result of placing your finance with a funder.
Refund of Fees: Our service fee to source, order and arrange delivery is non-refundable.
Conflicts of Interest: If through exceptional circumstances Applied Leasing Ltd or any of its Directors or other customers has a material interest in business you ask to be transacted for you, we will make you aware of the conflict of interest and we will obtain your consent before your instructions are carried out. A copy of our Conflicts of Interest Policy is available on request.
Treating you Fairly: We always aim to treat you fairly. This means that we will always endeavour to:
In order for us to fulfil our responsibilities to you, you must:
Data Protection and Confidentiality:
We pay a data protection fee to the ICO under the Data Protection Regulations and abide by the requirements of the Regulations. The information we receive from you is used to provide quotations and arrange finance with a funder. You have the right to cancel your authority to use such information. Before or after you enter into any agreement with a funder, to help make credit decisions, the funder will make a credit search with a credit reference agency. If you are a company or partnership they will also make enquiries about the principle director(s) or partner(s) with a credit reference agency. Full details of the use and disclosure of your information by the funder is contained within the terms and conditions of any agreement which you should read before signing.
All customers’ records are treated as private and confidential and Applied Leasing Ltd therefore reserves the right to give you copies of your particular records rather than allow access to files containing records concerning other clients. If you want sight of your records please send a request to Lucy Joyce Data Protection Officer Suite 4.07, Grosvenor House, Central Park, Telford, TF2 9TW
What to do if you are not satisfied with our service:
If you wish to register a complaint please contact our admin department in writing at Applied Leasing Ltd Suite 4.07, Grosvenor House, Central Park, Telford TF2 9TW or by telephone on 01952 403636 Upon receipt of your complaint we will send you our complaints procedure. This is also available at any other time upon request. View our complaints procedure at https://www.appliedleasing.co.uk/complaints-procedure
You may be entitled to refer a complaint against us to the Financial Ombudsman Service if you are not satisfied with our response.
The contact details are as follows:
The Financial Ombudsman Service, Exchange Tower, London E14 9SR Website – http://www.financial-ombudsman.org.uk/
Tel: 0800 023 4 567